Welcome to SNAFUcatchers

A consortium of industry leaders and researchers united in the common cause of understanding and coping with the immense levels of complexity involved in the operation of critical digital services.

June 19, 2019

 From: https://www.wbur.org/hereandnow/2019/06/18/why-do-systems-fail

Argentina was plunged into darkness that affected 44 million people Sunday. And Target says its stores are operating normally after glitches prevented customers from paying with some credit cards over the weekend.

These are some of the latest examples of complex systems failing catastrophically, which has become a fixture of modern life. But David Woods, a professor in integrated systems engineering at Ohio State University...

June 7, 2019

SNAFU Catcher's Consortium lead researcher Dr. David Woods was featured in Air Traffic Management magazine discussing automation surprise, learning from incidents and complexity surrounding the Boeing 737 Max.

“...The industry has to stop rationalising away the lessons from accidents - the difficulties of learning after accidents have occurred are profound. It is easier to look at each event in isolation seeing only the specific details that define a narrow set of changes needed to facilitate a r...

May 24, 2019

The SNAFU Catchers Consortium will be featured at the 2019 Resilience Engineering Symposium in Kalmar, Sweden.

The afternoon track on critical digital infrastructure will feature speakers from IBM, New Relic, Salesforce, IEX, Slack and Release Engineering Approaches and describe the challenges facing modern organizations running continuous deployment systems at scale and speed.

In addition, we will share research from the Ohio State University Cognitive Systems Engineering Lab focused on critical...

July 10, 2018

If you weren't in London for the 2018 DevOps Enterprise Summit you missed Richard's talk 'Working at the center of the cyclone'.  Fortunately, the good people at IT Revolution posted it for you here.

May 7, 2018

John Allspaw talks to Nathen Harvey & Alan Kraft about the Stella report and the second cycle of the Consortium.

Some great detailed show notes and Alan offers a 'get up to speed' path on the Stella report!


October 20, 2017

John Allspaw is headed to the New York Pager Duty Summit to present key concepts from the SNAFU Catchers Consortium Stella Report.  Stop by to let him know your thoughts on the report.

February 28, 2017


It will no doubt be a moment replayed for years, the mistake seen by millions around the globe, as the wrong movie was awarded the best picture honors at the 2017 Oscars awards ceremony.

Pundits have yet to stop talking about who is t...

February 20, 2017

Private use of drones for wedding photography, leak detection or socially maladjusted purposes has created new challenges for regulating the safe use in society.  

An innovative Dutch company is working to solve the security problem of private drones in protected airspace with a low-tech solution that's been around for thousands of years - eagles.

Trained police eagles are being used to intercept drones by snatching them out of the air, effectively immobilizing them.  We are hoping phase 2 of...

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